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Frequently asked questions about screens


The following are common questions about screens. Scan this list before you call Support—you might save yourself a phone call.

Each question is followed by the word ANSWER. To see the answer to the question, click ANSWER.

 

Why do fields appear in the Help that do not appear on my screen?
ANSWER

Online help says I can update a specific field. Why does my screen show it as display only?
ANSWER

How can I view more rows in the grid portion of the screen?
ANSWER

How can I see more information in a column of the grid?
ANSWER

How can I change the order in which the grid columns appear?
ANSWER

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