Faults

This tab allows you to define or manage fault codes. It is only present when the system has fault codes defined.

The fields in the top section of this tab default from the Basic Info tab. They are read only.

Date and time entered

Date and time the service request was created.

Entered by

Identifier of the person who entered the service request.

Delete

Check this box and click Save to delete the specified row.

Fault code

Fault codes associated with the service request.

Datetime begin/Datetime end

Beginning and ending time of the fault associated with the service request.

Fault unique ID

Unique ID generated by the system related to the fault code.

Alert ID

Alert that is associated with the service request.