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Service Statuses


The Service Statuses screen enables you to define service statuses for use on work orders. Service statuses entered on work orders must be defined on this screen and must be active.

If an equipment unit has attached components, the service status is applied to them as well. Conversely, if the service status of an equipment unit or attached component is changed, the service status of the attached component (or components) or parent equipment unit is also changed.

When you specify a service status on an open work order, the Service status field on the Status tab of the appropriate equipment primary information screen is updated with that value. Once you mark that work order as FINISHED and there are no other open work orders for that equipment unit, the Service status field on the Status tab of the appropriate equipment primary information screen is cleared.

The default service status that displays on equipment screens is specified on the Work Orders - Defaults tab of the Data -> Setup -> Organization Structure -> Locations -> Primary Information screen.

If the service status denotes the equipment is in service, the equipment status is automatically set to IN SERVICE. Otherwise, the equipment status is set to IN SHOP. Once all the work orders associated with an equipment unit have a status of either WORK FINISHED or CLOSED, the service status is set to either WORK FINISHED or IN SERVICE. The IN SERVICE status is used if there is a check in the Perform SLA out of service and in shop processing from work order screens field on the Work Orders - Options tab of the Data -> Setup -> Organization Structure -> Locations -> Primary Information screen.

To learn more about each tab's functions and fields, click the applicable hyperlink.

Basic Info

Service status and its parameters

Asset Categories

Asset categories associated with the service status

Yard Management

Designate color used on yard map