Return Reasons |
The Return Reasons screen enables you to define the reason why a part was returned a manufacturer or vendor.
Return reason ID
Identifier of the return reason either being defined or currently selected in the grid. This field has a list box. If the reason already exists, its description displays to the right of the field. This field is required.
Description
Free-form text field in which you can type a description of the return reason. Maximum field length is 60 characters. This field is optional.
Active
If this field has a check, the reason ID is active.
Close line item
If this field is checked, line items can be closed while performing a return.
Default close status
The default close status must be defined if the Close line item box is checked. A drop-down choice-list will display with options to select. The selected default close status becomes the status of the line items that are automatically closed.
Returned items no longer needed
If this field is checked, line items can be closed without having to receive the rest of the requested parts.
Reopen line item
If this field is checked, line items can be reopened while performing a return.
Default open status
The default open status must be defined if the Reopen line item box is checked. A drop-down choice-list will display with options to select. The selected default open status becomes the status of the line items that are automatically reopened.