Symptoms |
The Symptoms tab enables you to associate symptoms with a test element.
When results for a test element are entered and the test fails, you may use this tab to specify the symptom ID to be used on the generated service request. This information is helpful if the deferred issue is not specific enough for a task ID or if your organization uses only symptoms to define service requests.
To limit the display of information in the grid and maximize performance, use the filter to sort on test element ID.
The field in the top section of the tab defines the data that the software displays.
Test element ID
Unique identifier of the test element currently selected in the grid or that you are defining. This field has a list box. If the ID is already defined, its description displays to the right of the ID.
When you specify a test type ID that includes this element, its ID displays on the Test Results tab of the Data -> Equipment Activity -> Testing -> Test Results screen.
The fields in the Symptoms associated to this test element screen group in the bottom section of this tab enable you to associate symptoms with a test element. All fields are optional.
Delete
To delete the entries in the fields to the right, place a check in this field and click Save.
Note: You cannot delete a symptom if it is in use by a test element or a PENDING or IN PROGRESS test result.
Symptom
Identifier of the symptom to associate with the test element. This field has a list box.
Name
Description of the symptom. Auto-populates based on the information in the Symptom field.