More Info |
The More Info tab enables you to update or provide more information about the functional area, OEM (original equipment manufacturer) parts used, unusual repair circumstances, and previous work order ID.
Tip: To limit the display of information in the grid and maximize performance, use the filter. You can sort on claim ID, claim type, work order location/ID/year, part ID/suffix, vendor ID, and task ID, among other values.
The field in the top section of this tab defaults from information entered on the Claim Data tab. It is display only.
Claim ID
Identifier of the selected claim.
The fields in the bottom section of this tab enable you to update or provide more information about the functional area, OEM parts used, unusual repair circumstances, and previous work order ID. Unless otherwise indicated, these fields are optional.
Functional area
Text field in which to describe the area.
OEM parts used
If this field has a check, OEM parts were used.
Position of failed part
Location of failed part. The part's position is required if the part is classified as positional. This field has a list box. The position description displays to the right of the ID.
Note: Position information is used to determine the last time the part was issued to that equipment unit in the same position.
Parts are classified as positional on the Data -> Parts Items -> Setup -> Part Classifications screen.
Unusual repair circumstances
Text field in which you can type comments about the repair.
Previous work order ID
Identifier of the work order previously associated with the claim, if applicable. This field has a list box.
Tip: If a part under warranty is replaced and warranty claims are being generated automatically, the Previous work order ID field updates automatically.
Date
Date of the previous work order ID. If a date is entered, it must be earlier than the current date.
Meter 1 reading
Meter 1 reading.
Causal part ID
Identifier of the stock part that caused the failure.
Suffix
Suffix associated with the causal part ID. If a causal part ID is provided, its suffix displays automatically.
Description
Text description of the causal part. If an OEM part caused the failure, use this field to describe it. If a causal part ID is provided, its description displays automatically.