Parts |
The Parts tab enables you to define or update the list of parts that were issued to the work order for the tasks under warranty. Part claims are generated when a warrantable part is issued a second time on a second work order for the same equipment ID within the warranty defined on the vendor/part record.
Tip: To limit the display of information in the grid and maximize performance, use the filter. You can sort on claim ID, claim type, work order location/ID/year, part ID/suffix, vendor ID, and task ID, among other values.
The field in the top section of this tab defaults from information entered on the Claim Data tab. It is display only.
Claim ID
Identifier of the selected claim.
The Parts screen group lists the parts that were issued to the work order for the tasks under warranty. Unless otherwise indicated, these fields are optional.
Delete
To delete the entries in the fields to the right, place a check in this field and click Save.
Task ID
Identifier of the task associated with the warranty work for the claim. This field has a list box of IDs that have been added to the work order ID as warranty work. At least one task ID is required for each warranty claim.
To add tasks to a work order ID, go to the Tasks tab of the Data -> Shop Activity -> Work Order Center screen.
To define task IDs, go to the Data -> Shop Activity -> Setup -> Tasks -> Primary Information screen.
Part ID
Identifier of the part issued to the work order. This field has a list box, but you can enter a part that is not listed in the database. This functionality facilitates claiming causal parts and entering parts posted to the work order as not from inventory. This field is required.
Part suffix
Number associated with the part in the Part ID field, which distinguishes it from other parts with the same part ID. This field applies only if the part ID is a valid system part ID.
Quantity
Number of parts that were used to complete the work. Defaults to the quantity on the work order associated with the task ID, part ID, and suffix, if applicable. Cannot be less than zero.
Unit price
Cost of one unit of the part. Defaults to the unit price on the work order associated with the task ID, part ID, and suffix, if applicable. Cannot be less than zero.
Removed serial number
Serial number of the part that was removed. Display only from the Parts tab on the Data -> Shop Activity -> Work Order Center screen. This field applies to claims that are generated for vehicles that are under warranty.
When a serialized part is issued to an asset, the system validates that the serial number being replaced is covered under warranty before creating a warranty claim. If the serial number of the removed part is not required until work order finish or close, the warranty claim creation process is delayed until finish or close. Warranty coverage is tracked at the serialized part level, not the part ID level (when issued to a work order).
Note: Part warranties for serialized parts are generated after the part issue is finalized.
Position
Identifier of the part's position on the equipment unit. Display only from the Parts tab on the Data -> Shop Activity -> Work Order Center screen. This field applies to claims that are generated for vehicles that are under warranty.
Note: Part warranties for positional parts are generated after the part issue is finalized.
Part keyword and short description
Keyword and short description of the part. Required if Part suffix field is blank; otherwise, optional.