Overview - Call Center |
Data |
If the Call Center module is installed, the Call Center menu provides access to the following screens, which support the creation of vendor work orders and invoices. To learn more about each screen's functions and fields, click the applicable hyperlink.
Define vendor work orders, based on information Call Center staff collects from equipment operators, independent vendors, operator supervisors, and zone managers
Issue and control approval of vendor invoices for products/services required for equipment units