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Setup

Data -> Warranty


The Setup menu for warranties provides access to the following screens.

Options

Specify how warranty claims are managed

Warranty Attributes

Define warranty attributes such as payment terms and resolution contact information

Statuses

Define whether a specific warranty claim status, such as APPROVED OR CLOSED, indicates that the claim is settled, closed, or both

Manufacturer Complaint Codes

Record manufacturer-specific complaint codes that can be related to symptoms and fail codes on service requests for warranty purposes

Manufacturer Cause Codes

Record manufacturer-specific cause codes that can be related to symptoms and fail codes on service requests for warranty purposes