Back | Forward

Warranty


The Warranty tab enables you to display and define bumper-to-bumper warranty information for components. If you pre-arrange extended warranties on components, you can also use this tab to specify multiple concurrent warranty periods.

The Primary Information screen supports department-level and location level access control, so you must belong to a user group with the applicable authorizations to make changes or updates.

Detail View Header

The field in the top section of this tab defines the data that displays.

Equipment ID

Identifier of the component currently selected in the grid or that you are defining. This field has a list box. The component year, manufacturer, and model display to the right of the ID.

When you insert a component with an asset category that supports automatic numbering and this field is blank, the system generates an equipment ID that follows the format specified in the Custom ID structure field on the Data -> Equipment Units -> Setup -> Asset Categories screen. If the asset category does not support automatic numbering, the equipment ID is based on either part/location settings or system settings. If you specify an ID and the component’s asset category supports automatic numbering, the ID is not overwritten.

Whether an asset category supports automatic numbering is specified on the Data -> Equipment Units -> Setup -> Asset Categories screen.

Detail View

The Warranty information screen group in the bottom section of the tab defines the warranty information. Unless otherwise indicated, these fields are optional.

If at least one row in the group indicates that a warranty is in effect, the component is considered to be under warranty, and the warranty status on new work orders is set appropriately. When a warranty claim is generated automatically, it uses the vendor ID on the warranty that is still in effect but closest to expiration. If a valid warranty is not found, the component is considered to not be covered by warranty.

Control labels that are printed for parts issued on work orders include warranty work. For more information, go to control labels.

Delete

To delete the entries in the fields to the right, place a check in this field and click Save.

Vendor ID

Identifier of the vendor that provides warranty services for the component. This field has a list box.

Vendor IDs are defined on the Basic Info tab of the Data -> Setup -> Organization Structure -> Vendors -> Primary Information screen.

Expiration date

Date that the warranty on the component expires.

Meter 1 expiration  

If the component is under warranty and the warranty expiration is based on meter (in whole or in part), the meter 1 reading at which the warranty expires. This value may not be greater than the value in the Maximum meter value field on the Meter Info tab. This field is optional.

Deductible

Amount of the warranty’s deductible (if any).

Warranty type

The type of warranty.

Comments

Free-form text field for comments regarding the warranty. The field length is 60 characters.