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Warranty (Fleet Equipment)


The Warranty tab enables you to display and define bumper-to-bumper warranty information for equipment units. Warranties may also be tracked for components and stock parts. This is essential for organizations that need to show a return on investment (ROI). If you pre-arrange extended warranties on equipment, you can also use this tab to specify multiple concurrent warranty periods.

The Fleet Equipment screen supports location level and department-level access control, so you must belong to a user group with the applicable authorizations to make changes or updates.

Detail View Header

The field in the top section of this tab defines the data that displays.

Equipment ID

Identifier of the equipment unit currently selected in the grid or that you are defining. This field has a list box. The equipment unit year, manufacturer, and model display to the right of the ID.

When you insert an equipment unit with an asset category that supports automatic numbering and this field is blank, The system generates an equipment ID that follows the format specified in the Custom ID structure field on the Data -> Equipment Units -> Setup -> Asset Categories screen. If you specify an ID and the equipment’s asset category supports automatic numbering, the ID is not overwritten.

Whether an asset category supports automatic numbering is specified on the Data -> Equipment Units -> Setup -> Asset Categories screen.

Detail View

Warranty information Screen Group Data Table

The Warranty information screen group in the bottom section of the tab defines the warranty information. Unless otherwise indicated, these fields are optional.

If at least one row in the group indicates that a warranty is in effect, the equipment is considered to be under warranty and the warranty status on new work orders is set appropriately. When a warranty claim is generated automatically, the system uses the vendor ID on the warranty that is still in effect but closest to expiration. If a valid warranty is not found, the unit is considered to not be covered by warranty.

Control labels are printed for parts issued on work orders that include warranty work. For more information, go to control labels.

Delete

To delete the entries in the fields to the right, place a check in this field and click Save.

Vendor ID

Identifier of the vendor that provides warranty services for the equipment unit. This field has a list box of vendors that offer equipment and component warranties. Required.

Vendor IDs are defined on the Basic Info tab of the Data -> Setup -> Organization Structure -> Vendors -> Primary Information screen.

Expiration date

Date that the warranty on the equipment expires. Required.

Meter 1 expiration

If the equipment is under warranty and the warranty expiration is based on meter (in whole or in part), the meter 1 reading at which the warranty expires. The value in this field may not be greater than the value in the Maximum meter value field on the Meter Info tab. Required.

Meter 2 expiration

If the unit is in an equipment class with two meters, this is the meter reading at which the warranty expires on the second meter.

Deductible

Amount of the warranty’s deductible (if any).

Warranty type

The type of warranty. The maximum field length is 60 characters.

Comments

Text field for comments regarding the warranty. The maximum field length is 60 characters.