Incident Management - Overview |
The Incident Management screen helps you track an incident from the time it is reported, through each related incident and response, to the time it is closed. You can also relate other types of incidents, such as delays or accidents, to a specific incident.
To learn more about each tab's functions and fields, click the applicable hyperlink.
High-level information about the incident: ID number, status, date and time occurred, responsible entity, and parent incident ID (if applicable). Also enables you to open new related or unrelated incidents
Additional information regarding the incident: schedule and trip ID; segment and marker ID and offset; FRA reporting classification; and contact information for person (or persons) to be notified
All child incidents associated with the parent incident on the Basic Info tab
Comments regarding the incident
Notes regarding the incident
Information about the delay: length, type, cause, description, and individual responsible
Information about the accident: primary and contributing causes, agencies involved, location, and injuries and fatalities incurred
Information about the injured person (or persons): name and address, status, role (i.e., Employee, Passenger, Police), injury type, and number of work days missed
Information about the alarm: location ID, alarm type, and message displayed
Procedure information
Reports that were submitted as part of the accident reporting process. These include FRA reports, FTA reports, damage estimate reports, and OSHA reports
Specifies, for reporting purposes, which equipment contributed to an incident's occurrence. Also enables you to open a new service request if an equipment unit requires an operating restriction
Service requests associated with an incident
Work orders associated with an incident
File and path name of all document files associated with an incident
Information about the attribute: ID, name, text value, and numeric value. You can also associate electronic files (e.g., scanned forms) with the attribute
Date and time the initial record was input as well as the identifier of the user who performed the action. Also displays the date and time the record was last modified and the ID of the user who performed the action